Privacy Policy
Introduction
This Privacy Policy explains how Quantum Connect (“we”, “our”, “us”) collects, uses, and protects personal information when you browse our website, explore our catalog, or interact with our support. We wrote it in clear English so you can make informed choices without wading through legalese.
Compliance Statements
Compliance and Data Protection
At Quantum Connect, we are committed to ensuring full compliance with all applicable laws and regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). We prioritize the protection of your data and privacy, implementing industry-standard security measures to safeguard your personal information.
Data Collection and Usage
We collect, store, and process personal information strictly in accordance with legal requirements and ethical standards. Our data-handling practices are regularly reviewed to maintain compliance with evolving regulations and industry best practices.
Transparency and Accountability
Transparency is at the core of our operations. We clearly outline how your data is collected, used, and stored. Our policies reflect our ongoing efforts to maintain compliance and accountability.
User Rights and Choices
As part of our commitment to compliance, we respect your rights to access, update, and delete your personal information. You can request data modifications or removals by contacting us at support@quantumconnect.in.
Details You Should Know
Who this policy covers. This notice applies to visitors of our website, prospective and current customers in India and abroad, and anyone who contacts our support channels or reads our product documentation.
Information we collect. Typical data includes contact details you choose to share (like name and email), order and delivery information, device and browser data for basic analytics, and support context when you ask for help. We do not sell personal information.
Non-personal and aggregated data. We may derive statistics—such as page popularity or feature usage— from anonymized data to improve navigation and explain products more clearly. These insights cannot identify you.
How we use your data. We process data to provide and improve our services, fulfill orders, troubleshoot issues, personalize content, prevent fraud or abuse, and meet our legal obligations.
Legal bases. Depending on your location, we rely on one or more lawful bases (for example: consent, performance of a contract, legitimate interests balanced against your rights, or compliance with legal duties).
Cookies and similar technologies. We use essential cookies to run the site and optional analytics that help us understand what to fix next. Where required, you can adjust preferences or opt out via your browser settings.
Retention. We keep personal data only as long as necessary for the purposes described here—typically for the duration of your relationship with us, plus a reasonable period to resolve disputes and meet accounting rules.
Sharing and processors. We may share information with vetted service providers (for example, payment, delivery, analytics, or customer support tools). They must follow strict confidentiality and security obligations.
International transfers. When data leaves your country, we use safeguards such as contractual clauses, encryption in transit and at rest, and minimization so that only what’s necessary is transferred.
Changes to this policy. If we make material updates, we will revise the date at the top and, where appropriate, provide an in-product or email notice. Continued use of our services after updates indicates acceptance.
Contact & Requests
Exercising your rights. To access, correct, export, or delete your information, or to object to certain processing, email support@quantumconnect.in. We’ll respond within a reasonable timeframe and explain any steps we must take to verify identity.
Questions and feedback. If something in this policy isn’t clear, tell us. We prefer conversations over fine print and will keep improving both our products and our explanations.